The Park Lane Hong Kong, a Pullman Hotel

The hotel was conveniently located right next to the subway and in the middle of many shopping centres and stores. The staff were excellent, from the check-in counter to the concierge and housekeeping. In-room facilities cannot be beaten; we love the nice touch of having a water purifier and a Nespresso machine.

Location was excellent, room had a great view of Victoria Park, room is sooooo spacious and the staff were super friendly and helpful. The water filter machine is a great addition and excellent alternative to bottled water.

Excellent location

Convenient location, near MTR, shops. Room is decent sized by Hong Kong standards. We had a nice view of Victoria Park and harbour.

Upon arriving, the receptionist told us the room we booked online was on a lower floor and did not face the city - faced the street and other buildings. She was able to upgrade us to a "premier deluxe room" 2 double beds with a view of the ocean/city/victoria park for $42 USD more a night. Our trip was for 10 days but we only booked for 5 incase we didnt like the hotel or its location. We ended up EXTENDING the dates! This is a great hotel! "Ariel" the check in manager was amazing, she was able to help us keep the existing room. We decided to add on daily breakfast. "Playt" the ajoined restaurant is amazing. They offer breakfast, lunch and dinner. I have GLUTEN and DAIRY allergies and I was able to truly enjoy the food there. Great spread with options for every dietary restriction possible. The hotel is well kept and clean! "May" from housekeeping was the best. She always checked on us and offered to replace or freshen up our room. The pillows were super comfortable as I am a pillow connoisseur and almost purchased one ( I didn't because there was no room left in my luggage) Due to dietary restrictions, I often asked the concierge for suggestions for food. Those guys are great: Jason, Jacky and Alfred. THANK YOU! The location of the hotel is the best. Less than a 2 minute walk to the causeway bay MTR, 2 minutes to the electric trains and mega food eateries including: cafes, dinners, classy restaurants, dim sum and for those interested; there is a McDonalds and Starbucks as well. As for shopping, there are numerous malls/gallerias and branded shops all walking distance. SOGO is a 4 minute walk and times square shopping/eating is 10 minutes. Park Lane Pullman exceeded my expectations. I will definitely stay here again!!